Privacy Policy

Eden Housing Association is committed to ensuring that your privacy is protected. Any information that you provide will not be disclosed without your prior consent, unless we are legally obliged to disclose the information. If you complete any of our online forms, any information which you provide will be used for the sole purpose for which you provided it. In the course of dealing with your enquiry, your information may need to be shared with service providers who are contracted to Eden Housing Association. These third parties are obliged to keep your details securely. Eden Housing Association will treat any information that you have provided in accordance with the Data Protection Act 1998. No personal information will be passed onto third parties for commercial reasons.

We may use technology to track the patterns of behaviour of visitors to our site or order processing. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening, although this may prevent online purchasing from being available to you. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should contact us.

Cookies

Cookie name Used by Type Description
__utma, __utmb, __utmvc, __utmz Google analytics Persistent Used to identify unique visitors. Keeps track of the number of times a visitor has been to the site, when their first, last and current visit was, where they came from, how long they stayed and if a search was used what search terms were used to find the site
__utmc Google analytics Session * Used to track a user session on our site. Takes a timestamp of the exact moment in time when a visitor leaves a site

* – Session cookies expire when you close your browser

Contact Us:Call: 0800 038 3161 Or: 01768 890657
All calls are recorded for training and resolution purposes

Opening Times

Our general offices opening times are as follows, however our service runs 24/7

Mon – Fri 9am – 5pm
Wed 9.30am – 5pm
Closed Bank Holidays

Contact Us





Eden Housing Association
Blain House, Bridge Lane, Penrith, Cumbria, CA11 8QU
Telephone: 0800 038 3161 Email:
All calls are recorded for training and resolution purposes

Website: www.thedesignworks.co.uk

Eden Country Care Ltd is registered in England No. 5750956.Eden Housing Association Ltd is a Registered Society under the Co-operative and Community Benefit Societies Act 2014 and an exempt charity Number No: 28435R