– Independence at an affordable price

Fairly priced services

A little help can make a big difference, but families often worry about the costs involved. We like to keep things as simple as possible to understand and have detailed below the cost for our services.

Some elements like Telecare will vary, depending on your needs, but we aim to be as competitive as possible and use local people who know the area to deliver our service.

Please don’t hesitate to call us if you need something explaining in more detail.

ServicesEden BasicEden Enhanced
Monthly Fee £15.45£26.00
24 hour Emergency Response ServiceNOYES
Alarm UnitYESYES
Extra pendant for 2nd residentNOYES
Smoke detectorNOYES
iVi Falls Detector Optional £9.00/month Optional £9.00/month
Support visits per year 24
Benefits assessment from Cumbria Law Centre or referral to DWPYESYES
Referal to Cumbria Fire & RescueYESYES
KeysafesBuy oneRent one
Supra Permanent£48.00
Supra C500 (Police approved)£72.00
EIL team to fit your Keysafe£20.00

Prices correct at 1 January 2018, but some of these prices will increase by 3% on 1 April 2018.

Contact Us:Call: 0800 038 3161 Or: 01768 890657
All calls are recorded for training and resolution purposes

Opening Times

Our general offices opening times are as follows, however our service runs 24/7

Mon – Fri 9am – 5pm
Wed 9.30am – 5pm
Closed Bank Holidays

Contact Us

Eden Housing Association
Blain House, Bridge Lane, Penrith, Cumbria, CA11 8QU
Telephone: 0800 038 3161 Email:
All calls are recorded for training and resolution purposes


Eden Country Care Ltd is registered in England No. 5750956.Eden Housing Association Ltd is a Registered Society under the Co-operative and Community Benefit Societies Act 2014 and an exempt charity Number No: 28435R