Care Alarms

Care alarms – support at the press of a button

Peace of mind for you and your family

A care alarm, or ‘personal home alarm’ provides a safety net and peace of mind for you and your family.

What is a Care Alarm?emergency button

Care alarms are one of the simplest forms of telecare. It is a portable, personal alarm that consists of a pendent or wrist band linked to a base unit in your home. It is connected to a monitoring centre which is automatically called when triggered by the press of a button on your alarm bracelet or pendant.

Your base unit is a two way device, enabling you to talk to the monitoring centre, and for them to talk to you. If your alarm button is pressed, the monitoring centre will call you and try to speak to you. The staff are trained to quickly assess the problem and make a follow on call to your named responder.

Our monitoring service is provided by Progress Lifeline who provide experienced operators 24 hour/day, 365 days/year.

How is the care alarm installed?

It’s very simple. You just need an electric socket and phone socket on the same wall and we can fit the equipment. Your phone will not be affected by the alarm unit and we can still install an alarm if you haven’t got a phone but do have a phone socket.

How much does it cost?

The Eden Basic Alarm package includes an Independent Living Review, two support visits per year and the installation and monitoring of a Care Alarm. Our Eden Enhanced package also includes a 24 hour response service. Please click here to see our list of prices.

Contact Us:Call: 0800 038 3161 Or: 01768 890657
All calls are recorded for training and resolution purposes

Opening Times

Our general offices opening times are as follows, however our service runs 24/7

Mon – Fri 9am – 5pm
Wed 9.30am – 5pm
Closed Bank Holidays

Contact Us

Eden Housing Association
Blain House, Bridge Lane, Penrith, Cumbria, CA11 8QU
Telephone: 0800 038 3161 Email:
All calls are recorded for training and resolution purposes


Eden Country Care Ltd is registered in England No. 5750956.Eden Housing Association Ltd is a Registered Society under the Co-operative and Community Benefit Societies Act 2014 and an exempt charity Number No: 28435R