Emergency Response

 – a call to action

An emergency alarm service in Edenemergency button

If you or a relative falls or needs emergency help at home, the emergency response service provides the security and peace of mind that help is on its way. It is ideal for more vulnerable people who want to remain as independent as possible at home and for those whose families are not close by to offer support.

An Emergency Response Alarm works in the same way as a care alarm, but instead of calling your nominated family member or neighbour, it calls our Emergency Response Team who will then visit you at home.

This service is provided by highly trained operators and is available 24 hours/day, 365 days/year.

How much does it cost?

The Eden Enhanced package includes an Independent Living Review, four support visits per year, a smoke detector linked to the alarm and the Emergency Response service.
Please click here to see our list of prices.

Contact Us:Call: 0800 038 3161 Or: 01768 890657
All calls are recorded for training and resolution purposes

Opening Times

Our general offices opening times are as follows, however our service runs 24/7

Mon – Fri 9am – 5pm
Wed 9.30am – 5pm
Closed Bank Holidays

Contact Us





Eden Housing Association
Blain House, Bridge Lane, Penrith, Cumbria, CA11 8QU
Telephone: 0800 038 3161 Email:
All calls are recorded for training and resolution purposes

Website: www.thedesignworks.co.uk

Eden Country Care Ltd is registered in England No. 5750956.Eden Housing Association Ltd is a Registered Society under the Co-operative and Community Benefit Societies Act 2014 and an exempt charity Number No: 28435R